Kaiser Permanente Ranked No. 1 Health Insurance Provider in Customer Loyalty in the Satmetrix 2011 Net Promoter® Benchmark Study

February 19, 2011   |   February 2011 Bond Updates
OAKLAND, Calif., Feb. 18, 2011 /PRNewswire/ -- Kaiser Permanente received the highest customer loyalty ranking in the health insurance sector, based on the Satmetrix 2011 Net Promoter® industry rankings. A new addition to this year's benchmarks, Kaiser Permanente received a Net Promoter Sc

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