The financial services industry is facing disruptive forces in many forms, from changing customer behavior and the rise of digital technologies to a shifting regulatory landscape. New risks are emerging as well, many fueled by increasing challenges of fighting cyber-crime and others from managing more complex operations in today’s world. Compliance, once a relatively quiet back-office function, has an opportunity to play a more central role in helping banks, insurers and capital markets firms effectively deal with these disruptive forces.
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